AMAZON DROPSHIPPING COMPLIANCE GUIDELINES

These guidelines help oneshipbox users comply with Amazon's dropshipping and seller policies. They are educational and do not constitute legal advice. You remain solely responsible for compliance.

Official reference: Amazon Dropshipping Policy — https://sellercentral.amazon.com/help/hub/reference/G201808410

1. Seller of Record

You must be the seller of record on all listings. Your name must appear as the seller on packing slips, invoices, and external packaging.

oneshipbox helps automate operations but does not replace Your legal role as the Amazon seller.

2. Prohibited Practices

  • Purchasing from another online retailer and having them ship directly to customers with their branding;
  • Including supplier invoices, retail receipts, or third-party contact information in shipments;
  • Listing products You do not have a reliable source to fulfill;
  • Misleading product condition, shipping time, or availability.

3. Packing Slips and Packaging

Remove all third-party identifiers before shipment. Packing slips should show Your business as the seller.

If using prep centers integrated with oneshipbox, configure workflows to suppress supplier branding.

4. Returns and Customer Service

You must accept and process returns per Amazon policy within required timeframes.

Respond to buyer messages promptly. oneshipbox support assists with software issues but does not replace Your customer service obligations to Amazon buyers.

5. Account Health

Monitor order defect rate, late shipment rate, and policy warnings in Seller Central.

oneshipbox account health features provide visibility but do not guarantee account standing. Policy violations can result in listing removal or account suspension regardless of software use.

6. Intellectual Property

Do not list brands or products that infringe trademarks or require authorization You do not have.

Use oneshipbox filtering tools responsibly — automated filters do not replace Your due diligence.

7. Data and SP-API

Handle buyer data according to our Amazon Data Handling disclosure at /legal/amazon-data-handling/. Do not export buyer PII for unrelated purposes.

Amazon buyer PII may be used only for merchant fulfilled shipping or to meet legal, tax, or regulatory requirements, as required by Amazon's Acceptable Use Policy (AUP) Section 4.1 and Data Protection Policy (DPP).